Inbound
Inbound first-line response
Agent answers within 1s, understands need, handles 65-80% of calls, escalates only complex ones.
- 1-second pickup
- CRM integration
- Smart human handoff
BRAIN VOICE · Smart voice agents
A call without a human - but no one feels it.
Voice agents that handle customers end-to-end on the phone. Inbound and outbound, in Hebrew, English or Arabic - no waiting queue.
Natural speech24/7MultilingualFull tracking
BRAIN VOICE · capabilities
Voice agents for every goal
Four voice agent types - every goal, every channel, every scale.
Outbound
Outbound for confirmation / follow-up
Meeting confirmations, appointment reminders, process follow-up - the agent calls and executes without staff.
- Operating-hours scheduling
- Personalized calls
- Auto post-call reporting
Scheduling
End-to-end appointment booking
Agent books a meeting - checks calendar, offers slots, closes, sends confirmation. All in one call.
- Google / Outlook calendar access
- Auto SMS confirmation
- 24h reminder
Analytics
Transcription + call analysis
Every call transcribed, analyzed, categorized. Manager reports on quality and CX.
- Auto transcription in 3 languages
- Sentiment + intent analysis
- Service quality dashboard
Integrations
Plugs into everything you already use
The agent sits on top of the tools you already use - ERP, CRM, finance systems, cloud, chat. No system swap, no data migration.
SAPOracleNetSuiteMicrosoft DynamicsWorkdayPrioritySalesforceHubSpotPipedriveZohomondaySlackMicrosoft TeamsWhatsAppGmailGoogle CalendarNotionJiraAsanaZapierMakeAWSAzureGoogle CloudCustom API
AWSBRAIN VOICE · Case studies
Voice agents running in production
Voice agents we deployed - thousands of monthly calls, human-grade scales.
BRAIN · voice-clinic
Active call02:14
Agent
Hi, how can I help you today?
User
I want to book a meeting tomorrow
Agent
Great. 10am or 2pm work?
Healthcare
Real projectDental clinic - booking + reminders
Agent books appointments by phone, sends reminders, handles confirmations. Reception staff free for care.
- Auto appointment booking
- 24h reminders
- Auto attendance confirmation
- Dentrix integration
78%
Auto-booked
-92%
No-shows
24/7
Availability
How we work
A process that ships agents to production
Three steps from definition to launch - within 4-6 weeks.
Call design
Call scenarios + voice selection
Define scenarios, pick voice, speaking style, customer approach. Walk through edge cases.
- Full call-flow document
- Voice selection from 30+ options
- Personality + tone matching
Build
Training + system integration
Train the agent, connect to CRM, calendar, payments. Run real-call testing rounds.
- Scenario-based training
- Deep integrations
- Real-call testing
Launch
Gradual launch + monitoring
Roll out gradually (10% → 50% → 100%), monitor calls, improve from real data.
- Gradual rollout
- Call quality monitoring
- Live dashboard
BRAIN VOICE - ROI
The value of a voice agent
Numbers from 12 projects deployed in the past 3 years.
24/7
Availability
Agent always answers - 3am, holidays, weekends. No call missed.
No additional cost
-67%
Cost per call
Human call: avg $5-7. Voice agent: $1.10-1.90. Big diff at scale.
Including infra
<1s
Pickup time
Agent answers in 1 second. No queue, no boring music.
vs. 4-12min center avg
+47%
Pickup rate
More people answer agent outbound calls (does not sound like spam), unlimited tries.
Especially in collections
Parameter
Without
With BRAIN
Operating hours
08-18 only
24/7
Pickup time
4-12 min
Under 1 sec
Cost per call
$5-7
$1.10-1.90
Call documentation
Partial, manual
Full, automatic
* Based on 12 projects in recent years. Results vary by domain and call volume.
By the numbers
Voice agents in production
+0
Active agents
+0
Monthly calls
0.7/5
Call experience
<1s
Avg pickup
24/7
Availability
3
Main languages
FAQ
What we get asked most
Yes. We work with ElevenLabs / Coqui and custom models. 74% of customers do not realize on the first call.
Excellent. Hebrew is now on par with English - understanding, response, nuance. Arabic is also strong. All languages support dialects.
Agent is configured upfront on what it knows. On edge cases - hands off to a rep with full call summary. The customer does not repeat themselves.
Setup: $7.5k-17.5k by complexity. Per-call: $1.10-1.90 avg. Significant savings vs. human call center.
BRAIN VOICE · next step
A voice agent tailored to your business.
We'll see your common scenarios, demo a Hebrew agent, explain how it works for you.